3-4 Day Shipping part 4

Katie from Boxwave has responded to my request for both a refund and a reshipment of my order. Unfortunately though, she couldn't meet my demands:

Katie @ Boxwave:

Dear XXXXX,

Thank you for your reply and kind words.

Unfortunately, we are unable to accommodate your request for complimentary reshipment as well as a refund. As such, a full refund in the amount of $29.50 will be processed. Please allow 3-5 business days for this information to become available for review.

Please let me know if you have any questions or concerns!

Best Regards,

Katie
BoxWave Customer Service
http://www.boxwave.com

Beasthammer:

Dear K-Dog, 

Am I reading your email correctly?  Can you confirm whether you are or aren't sending me a complimentary Alligator Skin iPad cover for my troubles?

Warmly, 

XXXXX

Katie @ Boxwave:

Dear XXXXX,

We aren't.

Best Regards,

Katie
BoxWave Customer Service
http://www.boxwave.com

Beasthammer:

 Dear Katherine,

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